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Policy using products and services

1. General provisions
By accessing and registering to use the service at this site, you have confirmed that you agree to the terms and conditions we offer.
These terms of use may be modified at any time by updating to this section. Therefore, we recommend that you visit this section regularly to check and update the terms of effect.
 
2. Quy định khi sử dụng website/ Regulations when using the website
 
When you visit the website sapuwa.com to refer to bottled water products,  wooden shelves, hot and cold machines, information, company policies, ... we may request You provide and register some personal information such as: Email, Full name, Phone number, Address, ... for the purpose specified in the Information Privacy Policy.
Customers are committed to providing us with authentic information about themselves and must update if there is any change. Each visitor is responsible for their account, password and activity on our website.
Customers must notify us when the account has been accessed without authorization. We do not accept any liability, for damages or losses due to your failure to comply with regulations or to share related information with others.
During the registration process, you agree to receive promotional emails from the website. If you do not want to continue receiving mail, you can refuse by clicking on the "Unsubscribe".
 
3.  Regulations on the use of products and services
3.1 Instructions for ordering
 Customers when shopping at www.sapuwa.com will perform the ordering and receiving operations in the following order:
- Step 1: Customer orders; provide complete and authentic information
- Step 2: www.sapuwa.com confirm the order via email
- Step 3: SAPUWA staff contact support, confirm (if any)
- Step 3: www.sapuwa.com delivery
- Step 4: Customers receive and pay.
 
3.2 Change or cancel the order at www.sapuwa.com
In any case, the customer has the right  to cancel the transaction if the measures have been taken : Inform  www.sapuwa.com about the canceling transaction via 1800 2085, support@sapuwa.com; or SAPUWA fanpage: https://www.facebook.com/sapuwa1992/
 
3.3 Notes
- It is strictly forbidden to use any part of this website or information about our products / services for commercial purposes or on behalf of any third party without our written permission.
- We do not guarantee that the products / services that we provide will be uninterrupted or error free. If errors occur, depending on the circumstances we will contact instructions or notice of cancellation of orders for you. We also reserve the right to refuse or cancel any order whether or not the order has been confirmed or paid and the purchase price refunded.
- If there is a change in information, product / service quality we will notify the reason for customers. We will compensate customers for losses in accordance with the warranty policy.
- Customers have the right to terminate the transaction if they have informed us of the cancellation via hotline and received confirmation from us.
  SAPUWA would like to thank you!